For a restaurant, gym, clinic, or boutique in Lima, most new customers arrive like this: they search on Google, scan three profiles, read recent reviews, compare photos, and walk into the one that looks looked after. Your website is the second stop - sometimes not even that. The profile is the storefront. And the strange thing about Lima is that almost nobody tends it with discipline.
Nobody productizes this well in Lima
Big agencies sell you "social media management" - Instagram, Facebook, TikTok - and treat Google as an afterthought. Freelancers reply to reviews when they remember. Vitrina does one thing: treat your Google Business Profile as the most important marketing asset you own. Four photos a month, every review answered within 24 hours, one weekly post, Q&A seeded with the real questions that come in via WhatsApp. Operationally boring. Commercially decisive.
What we do every week
Monday. We review new reviews, messages, and questions - we reply to everything in your voice before noon. Tuesday or Wednesday. We publish one Post: offer, news, event, schedule change. Thursday. One fresh photo - room, plate, team, before-and-after. Friday. We review hours for upcoming holidays or weekend closures, adjust secondary categories if Google changed them, and send you a short WhatsApp note with what happened.
What we measure every month
You get a one-page brief: profile views, search terms that found you, calls, direction clicks, messages, photos viewed vs uploaded, review trend, and a comparison with three nearby competitors on the same indicators. No empty charts. Just the numbers that tell you whether Vitrina is worth what it costs.